Privacy Policy
Effective date: 1 March 2026. We take your privacy seriously. This policy explains what data we collect, how we use it, and how we keep it safe.
Information We Collect
We collect information you provide directly to us, such as when you contact us through our website, sign up for updates, or interact with our services. This may include your name, email address, phone number, and any other details you choose to share.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our services are being used and improve your experience.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide customer support, send you updates, promotional materials, and other communications (you may opt out at any time), improve and personalise your experience on our platform, analyse usage trends and monitor the effectiveness of our services, and comply with legal obligations.
We will never sell your personal information to third parties. Your data is used solely to serve you better and operate our business responsibly.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data. Cookies are small text files stored on your device.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and we use industry-standard encryption where applicable.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When your data is no longer needed, we will securely delete or anonymise it. If you request deletion of your account or personal data, we will process your request within 30 days, subject to any legal obligations we may have.
Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal data, object to or restrict our processing of your data, and withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We will respond to all legitimate requests within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us at hello@waitamin.com or through our contact page.
We are committed to resolving any privacy-related concerns promptly and transparently.